Jena, Germany: Accenture yesterday announced plans to expand its Salesforce capabilities in Europe with an agreement to acquire ClientHouse, an independent provider of salesforce.com and Veeva Systems solutions based in Jena, Germany. Terms of the deal were not disclosed.
The firm says the acquisition will strengthen itss position as a leading global provider of Salesforce implementation services and as a global leader in Software as a Service (SaaS) implementations.
ClientHouse is a salesforce.com Cloud Alliance Partner and operates one of the longest-standing Salesforce training centers in Europe. The company is also a strategic alliance partner of Veeva Systems, which offers cloud-based CRM solutions tailored to the needs of the life sciences and biotech companies. The acquisition will broaden the range of skills and capabilities Accenture can offer to clients in life sciences and other industries to develop market-leading cloud solutions from these leading SaaS providers.
Accenture is recognized as a global leader in Salesforce implementation services and is the leading service provider on many of salesforce.com's largest transformational projects. Accenture has more than 2,400 people skilled in Salesforce.
Jack Ramsay, Accenture's Emerging Technologies Delivery lead for Europe, Middle East, Africa and Latin America, said, "Demand for salesforce.com services is growing rapidly in Europe as more companies adopt digital strategies to collaborate better with customers and partners, drive greater operational efficiencies, and accelerate the development of innovative new products and services. Acquiring ClientHouse will reinforce our global leadership position in delivering Salesforce implementation services and will help propel our SaaS business in Germany and Europe."
André Klose, co-founder and head of professional services, ClientHouse, said, "By joining Accenture and expanding their market-leading Salesforce implementation and SaaS capabilities, we can offer our vision in transforming business processes leveraging industry best-practices and leading-edge SaaS technologies to an even wider range of clients."
Anne O'Riordan, global senior managing director, Accenture Life Sciences, said, "This acquisition further confirms our commitment to help our life sciences clients solve today's critical business issues and deliver better business and patient outcomes. ClientHouse's expertise will augment what we offer to our clients who are determined to leverage the latest technology, work more effectively across their entire stakeholder ecosystems and drive the kind of innovation necessary to remain competitive in a dynamic and life-changing industry."
ClientHouse's employees will join Accenture's global SaaS business. They will work with Accenture's global industry groups to deliver SaaS development, implementation, and training services.
Accenture plans to use ClientHouse's office in Jena, near Leipzig, as a center of excellence and training center for clients as well as its own staff. The Jena center will also continue to serve as an authorized Salesforce training center.
Founded in 2003, ClientHouse focuses on CRM cloud solutions targeting the life science and other industries. ClientHouse's clients include pharmaceutical companies, logistic providers, and high tech businesses based in Germany and Switzerland but with global operations, as well as subsidiaries of international companies.